Service Level Agreement (SLA)

Our 30 minute Service Level Agreement (SLA) provides the fastest guaranteed response times.

Nostra deliver IT support to small and large companies with a focus on rapid response. Our Service Level Agreement (SLA) promises that within 30 minutes of an issue being reported, Nostra’s efficient IT service team will be delivering an IT solution to the problem. The 30 minute service level agreement means that Nostra have one of the of the fastest response times in Ireland, meaning that we guarantee our customers have minimal down time and are bacu up and running as quickly as possible.